About

User‑obsessed Product Designer | Metrics‑minded, yoga‑calm facilitator for remote, cross‑disciplinary squads.

I blend deep user research, pixel‑perfect systems, and zen‑level facilitation to turn gnarly tech into love‑at‑first‑click experiences.

• 40 % reduced processing time for an AI medical‑supply exchange after pairing clinicians with engineers in rapid co‑design sprints.

• 60 % reduced call‑center traffic when I overhauled USAA’s mortgage pre‑approval flow—support sent thank‑you cupcakes.

• 30 % increase* in repeat borrowers via a fully digital mortgage app that made first‑time users feel like pros.

• 20 % decrease* in designer search time with a metadata tool that un‑buried 80K assets for Home Depot’s 800‑person creative team.

• Delivered a white‑label SaaS CMS for IBM—short‑listed for their internal “Best Design” award (yes, I still brag about it).

Why it Works:

People science: I’ve led in‑person interviews and stakeholder workshops from Austin to Amsterdam, turning raw empathy into product direction.

Cross‑functional glue – fluent in dev, product, and C‑suite; I’ve steered mixed squads through agile pivots without the drama.

Zen workshops – 20 yrs teaching yoga keep teams as calm as savasana when the roadmap shifts.

Fun‑but‑relevant facts

60+ countries stamped in the passport✈️—cultural curiosity is my UX fuel.

Ramen radar🍜: can locate world‑class broth within five blocks (handy for user‑research lunches).

Ambient‑playlist nerd 🤓—Nils Frahm to Grandbrothers—for friction‑free flow states.

Building something that needs research‑led insight, pixel‑precise polish, and a dash of global flavor?

Let’s chat.

*estimated